Before Your Order

1. Free Consultation
Our process begins with a free, no-obligation consultation. During this meeting, our expert team will assess your needs, discuss your preferences, and help you select the best product. We'll take precise measurements to ensure a perfect fit.

2. Customized Quotation
After the consultation, we provide a detailed quotation based on your chosen customization options, timber scantling, and the size of the product. This ensures transparency and accuracy in pricing.

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During Your Order

3. Price Confirmation and Deposit
Once you accept the quotation, a deposit is required to secure your order. This deposit initiates the manufacturing process.

4. Lead Time
The lead time for your custom windows and doors is approximately 5-6 weeks from the time of deposit. During this period, we meticulously craft your products to meet our high standards of quality and precision.

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After Your Order

5. Delivery Date Confirmation
Upon completion of your order, our team will confirm the delivery date. Depending on the service you choose, we will also arrange for installation.

6. Installation (if applicable)
If you opt for our supply and installation service, our professional team will handle the installation, ensuring your new windows and doors are fitted perfectly and function seamlessly.